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Privacy Policy

Introduction: 

Essential Tremors ( “we”, “our” and “us” from hereon in this document) is thankful for your visit to our website. Along with our affiliated organizations, we maintain this website in a way that protects and maintains your privacy. 

“Personal information” refers to any information that identifies you including any other information provided by you e.g. your name, address, e-mail address, phone number, organization, city, etc. 

Being the data controller of information provided by you, we would like to state that this Privacy Policy is designed to make you understand the type of personal information that we collect, the treatment of said information collected and the use of any personal information gathered from you. This Privacy Policy does not cover the practices of third parties that we do not control, including third-party websites to which we may link and third-party websites that link to us.

If you have any objections to any terms or practices described herein, or our terms of use please do not use these services. 

Information Collected:

Although we automatically collect information regarding Google Analytics, generally we do not require any personal information from you when you visit most of the pages of our website. Information regarding Google Analytics includes the following, but is not limited to:

  • Your IP Address
  • Your location
  • Content / Pages that you view / visit
  • Number of visits that you make to our web pages
  • Our Site search enquiries you make
  • Browser Type & other details pertaining to browser
  • Date & Time of your visit to our website
  • Referral URL, if any
  • Your preferences, if any

The above information is stored without identifying you personally just for Google Analytics, any other statistics and website improvements that we deem appropriate and for information security purposes. 

In addition, we do request the following personal information from you when you request further information about any additional services/products/data on our website by entering information on the “Enquire Now” pop-up and submitting button. 

  • Your Name
  • Your Email ID
  • Your Phone Number
  • Your City / Location
  • Your Message to us
  • Your Product of Interest

Method of Collection: 

We collect and collate the information you provide to us through different communications and contact channels and use it for marketing purposes to contact you further. 

At any point during our interaction if you do not want to receive further information or communication from our side, please do inform us at essentialtremors@medekom.com and we will honor your request. 

Storage of Information: 

We maintain industry-standard security protocols and best practices to store personal information and other data gathered from you in order to prevent loss, misuse and unauthorized access to the information shared with us. However, we cannot guarantee or warrant 100% security of any information you disclose to us and thereby, cannot be held responsible for any kind of theft, destruction or disclosure of your personal information. 

The personal information that we collect from you through our website will be processed in India by us. 

We do not share personal information that we collect with any third party for the third party’s direct marketing purposes. However, in the event that ownership of Essential Tremors is transferred to another entity through merger, acquisition or bankruptcy, Essential Tremors reserves the right to sell, license or transfer the information collected to this third party.

Also, we do share your personal information with the following categories of recipients:

  • Cloud storage providers for disaster recovery services
  • CRM (Customer Relationship Management) service providers
  • Distributors & Dealers of our products & services
  • Authorized service personnel of our product offerings, in order to serve you better
  • Our auditors and business partners

We would also like to inform you that Medekom is bound to disclose your personal information to regulatory or law enforcement agencies if we believe in good faith that we are required by prevailing laws to do so.

Contact details: 

For any queries or comments about our Privacy Policy, we can be reached at essentialtremors@medekom.com. Alternatively, you can also contact us at:

Essential Tremors

A-5 Mohan Cooperative Industrial Estate

Mathura Road, New Delhi - 110044, India

Toll-Free: 1-800-212-2717


This Privacy Policy was last updated in June 2022. Essential Tremors reserves the right to modify this Privacy Policy anytime by posting the revised policy on our website. So please try to read it when you visit the website by visiting - www.essentialtremors.in/privacy-policy. Any significant changes made to the Privacy Policy will be indicated on our home page.